REVIEWS

Serving All Of Southern Oregon
(541) 667-0479
Serving All Of Southern Oregon
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Here's what our
Customers are saying...

Customer Testimonials

Read More Reviews Here!
The quality of the work is always superb. All the staff and crew are professional. They go above and beyond to ensure the client's satisfaction. Thank You!!!

Tracy | 5/24/2017
This is our first experience with granite countertops and it couldn't have been a more positive experience!

Corliss| 5/19/2017 
We are so grateful that we were led to stop at Umpqua Stone on our countertop quest. No other place could come close to your expertise, professionalism & workmanship. We love our granite & yes, Bill, we stare at it quite often!! Thank you ALL for making our dream a reality. Thanks Charles & crew. 

Betsy | 3/29/2017
Doing business with Umpqua Stone was a very pleasant experience. It was nice to deal with someone we felt was honest and trustworthy. Thanks again, for a beautiful job and such nice installers also.

Glen | 3/29/2017
Your company installed granite in my kitchen and I just wanted to send you a note expressing my delight in your service. Not only were the counters beautifully installed but the customer service was incredible. I'm very pleased with your employee's professional matter, the quality of their work, and the quality of the material used in my kitchen. Thank you again.

Margarito | 3/24/2017
Granite is beautiful and installation is superb. Charles, John, and David very professional, they did a great job. New kitchen is beautiful.

Charlotte | 3/24/2017
We are delighted with the appearance of the granite countertops, backsplash, and waterfall! The crew was great too. They worked later into the night to finish. Thanks.

Mike & Maggie | 3/8/2017
The best work we have ever seen! Charles and crew are very friendly and professional. We highly recommend them. We have done kitchen remodels before, this is the best work we have ever seen.

Chris | 3/5/2017
Your selection of granite is amazing and inspires us on our projects. We really challenged Charles with our bath remodel, having him insert ceramic fish "swimming" up the wall. As usual, Charles not only met but exceeded our expectations with an awe-inspiring job!

Hank | 3/2/2017 
From the beginning when I walked into the store, Bill was very helpful and knowledgeable about a new granite counter. What a difference it makes to not only the kitchen, but the whole house. Thank You!

Anne | 2/9/2017
We let them know we were in a rush to close escrow on our new home, we were told "Not a worry!" We chose our stone on a Monday morning, the stone was installed on Wednesday afternoon, and it is gorgeous!!! The seam is invisible!!! Great price as well.

Betsy | 2/8/2017
I have used Umpqua Stone for five projects over a period of several years: kitchen granite countertops, granite backsplash, kitchen island, and the vanity top for two bathrooms. Their selection of stone is fantastic, the workmanship is perfect, and the installations I have had done were flawless. The staff has lots of experience, is knowledgeable, helpful, and polite. The team couldn't be any nicer or more helpful. I highly recommend this business.

Joanne | 1/27/2017
You are a wonderful company, both in product and personnel. We love what you have done to our home. Your quality and craftsmanship is far beyond normal, and you are just nice people - Thanks!

Bev | 1/20/2017
The team was very helpful and patient while I was deciding on which stone to purchase. Charles... Oh my gosh! Charles was also patient as I "drew" the back splash! He did an awesome job at installation.

Carol | 1/3/2017
I really LOVE my new granite kitchen countertops! Umpqua Stone provided fantastic service. From sales through installation, everyone was highly professional, and surprising to me, the timelines were exact. I do highly recommend Umpqua Stone.

Susan S. | 12/14/2016
Love our countertops! They were great in helping us select the perfect stone! The whole team was professional and did an amazing installation job. We are very grateful and highly recommend Umpqua Stone.

Veronica | 12/7/2016
The counters are gorgeous! Thank you for your help and patience, and for all your information to make the installation go so smoothly. Thanks to the fine installation crew.

We appreciate your attention to detail and craftsmanship. Awesome professional people to work with. Lots of beautiful stone to pick from. Beautiful showroom. Thank you!

Nancy | 12/7/2016
Bill and Charles are the greatest! They are very knowledgeable and were very patient, answering all of our questions. So glad we did not go with our "big box" stores. Also, thanks to the install team for a job well done!

Bernard | 12/4/2016
Very professional and caring. You made us feel like we were your only concern, when we know you were busy. We got help on all the details for input. This helped us make decisions using their knowledge and experiences, very helpful! Thank you for your great work. Glad to have met you, you're great!! Very nice people!

Sondra | 11/18/2016
Umpqua Stone fabricated and installed Cambria quartz counters in our kitchen. It was a difficult job since our counters have many angles and curves; however, everything was done quickly and with precision (they removed our old counters and installed the new quartz in one day). The counters are gorgeous and our guests compliment us on their beauty. Charles, Bill and their crew were professional in every way and a pleasure to work with. They made helpful suggestions regarding the finished edges and the profile of the quartz meeting the under mounted sink. Communication between us was outstanding, and the work was done in a timely fashion. We highly recommend them without reservation and, if we have any future projects in our home, Umpqua Stone (a five-star company in our opinion) will be the first and only company we will consider.

Paul & Barbara | 7/19/2016
They say, "You get what you pay for" but not with Umpqua Stone. YOU GET MUCH MORE! Incredible craftsmanship, reliable, efficient and personable crew. We are saving up to do our bathrooms next.

Sue | 6/24/2016
We were on a tight timeline and they got the job done, and it looks amazing. You can't even tell where the seams are, that's what everybody says when they look at the granite.

Jason | 5/23/2016
We were very pleased with the promptness and efficiency of Umpqua Stone. Within a week after choosing our granite, our counters were installed. Kathleen, Bill, Charles were all pleasant to work with and made sure our granite was installed to the highest specifications! Thank-you! 

Dave & Marcia | 5/29/2015
Everyone there has always been so cordial and accommodating. Bill and Kathleen were both instrumental in guiding me through the selection process. The variety, beauty, and quality of stone available just can't be matched anywhere else in Roseburg. Bill, in particular, is such a gentleman, and I always enjoy my visits with him, and Precious! Charles is very meticulous and his skill absolutely shines through in the finished product. With his close attention to detail, I felt completely comfortable during the installation process. He went through great lengths to ensure there would be no problems regarding the plumbing installation. He and his assistants, Dave and Mark, did an outstanding job and they were all very pleasant to work with. The stone I chose is spectacular, and absolutely completes my bathroom. I love it! My experience from start to finish at Umpqua Stone has been one of great satisfaction. I can't wait to go back and pick out stone for my new kitchen.

Chris | 5/1/2015
That was exactly the look (Wow factor) we were after. Installation team was outstanding - careful, courteous, professional and skilled. Thank you Bill, Kathleen, Charles and all who had a part in this project.

Steve & Linda | 3/12/2015
I was extremely impressed that Roseburg had such a nice granite store and the robot was so cool. This is a business that delivers first class service and first class stone. I was very impressed!!! GOOD WORK

Jim B. | 10/1/2014
Thank you so much for your great work! Our granite was an amazing pick to go with our hickory cabinets. We appreciate your great work in a timely manner. 

Tonya | 4/8/2014
Huge selection of Granite & Quartz stone. Great service, both sales and installation. They have a reference list that is 10 feet tall. Truly professional!! Umpqua Stones price was $125.00 less than Home Depot and $250.00 less than Lowe's.

John and Betty | 3/18/2014
Our selection of the beautiful granite and marble for our home was a very satisfying experience. The installation process was efficient, professional and praiseworthy in all aspects. Thank you - We love our countertops!

Catherine | 1/17/2014
My husband and I have gone through a major remodel. Out of all our subcontracting, Umpqua Stone was by far the best in every category, price, customer service, and quality. Shop local it is by far the best. Thank You.

Mark & Julie | 9/19/2013
We would like to thank Umpqua Stone for their professional customer service and expertise in the stone industry. It was a joy to work with Bill and Charles and their staff. They were a fountain of information on the subject of granite for our kitchen and fireplace. We would be happy to recommend Umpqua Stone to anyone. 

Phillip & Susan | 9/19/2013
This company is great! Beautiful workmanship - always friendly and they know their business. We first had our kitchen counter, sill and back walls done! YOU CANNOT SEE THE SEAMS UNLESS YOU KNOW WHERE THEY ARE! We did both baths later...USE THESE PROFESSIONALS!

Kathi | 6/28/2013
Beautiful work! Your attention to detail and ability to work with difficult and irregular angles is simply amazing. Highly recommended!

Sean | 6/6/2013
The work was done in a professional and on time manner. I have never worked with providers who have been as talented and concerned that the job be right. The rock and installation is perfect. Thanks so much

Judith | 2/22/2013
Everything looks gorgeous! The crew was extremely nice and very professional! All the little idiosyncrasies of our kitchen were dealt with and the end result is even better than anticipated.

Donna | 2/1/2013
Thank you for the excellent service. Very professional and my counters were installed within days of purchase. I appreciated the amount of communication, you let me know when each step of the process was complete. BEST OF ALL THE COUNTERS ARE BEAUTIFUL! 

Renee | 11/20/2012
Our experience with Umpqua Stone, and the crew was perfect. The customer service was great. We are so happy with our new counters. We highly recommend Umpqua Stone. Thank you.

Rodney | 8/15/2012
Charles helped greatly with possible ideas. The workmanship is outstanding. The crew stayed late to make sure our kitchen was done for the weekend. Thank you very much!

Harvey | 4/9/2012
Our kitchen looks stunning. The granite is absolutely beautiful. We truly enjoyed our, "Umpqua Stone" experience.

Robin | 4/5/2012
Couldn't be happier with the professional manner in which the installation took place. And, of course, the stone is just fabulous.

Larry | 3/22/2012
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